Frequently Asked Questions

QUESTION: What happened to the 3300 South location?
ANSWER: Sadly, the building was purchased (and subsequently torn down) by a large corporation and we were forced to vacate. But the good news is the entire 3300 South cast and crew is now at our Taylorsville location (formerly Nightmare Mansion) and has joined their entire case and crew. Two massive haunts under one roof. Salt Lake better hold on tight. The new and improved “Castle of Chaos Salt Lake” features both “Hands on Horror” and “Four Levels of Fear“!

QUESTION: What is “Hands on Horror“?
ANSWER: It is an extra add-on experience for those that think they can handle being touched by our actors. We have hired the best scarers in Utah to give you an experience you will never forget! If you don’t think it was worth the upgrade, you get your add-on cost back at the end. This experience is so intense you MUST sign a waiver to participate. You WILL be touched! You will be grabbed (appropriately)! So do not do this upgrade if you do not want “Hands on Horror“! Each “Horror” victim will be designated by a glowing badge so that our creatures know which victims have signed the waiver!

QUESTION: Do I have to do “Hands on Horror“?
ANSWER: No. “Hands on Horror” is strictly optional. No one has to participate. It is up to each person to decide if they feel like they can handle the intensity and if they wish to pay for the “Hands on Horror” upgrade.

QUESTION: How old do I have to be to participate in “Hands on Horror“?
ANSWER: You must be 18 OR have a parent with you that is over 18 and can sign the waiver for you.

QUESTION: What is X-Scream?
ANSWER: X-Scream is what made us so popular amongst the people that love unique scares. From coffins to claustrophobia to chainsaws, you will experience more fun and scary rooms in this area than anywhere else in Utah!

QUESTION: How can I volunteer with Castle of Chaos Haunted Houses?
ANSWER: Just visit our “Join Us” page and fill out the contact form. We will email you back and get you all the information you need. You must be at least 14 years old to volunteer with Castle of Chaos.