Frequently Asked Questions

QUESTION: What happened to the 3300 South location?
ANSWER: Sadly, the building was purchased (and subsequently torn down) by a large corporation and we were forced to vacate. But the good news is the entire 3300 South cast and crew is now at our Taylorsville location (formerly Nightmare Mansion™) and has joined their entire case and crew. Two massive haunts under one roof. Salt Lake better hold on tight. The new and improved Castle of Chaos™ Salt Lake features both Hands on Horror™ and Four Levels of Fear™ (Soon to be FIVE Levels of Fear™)!

QUESTION: What is Hands on Horror™?
ANSWER: Hands on Horror™ is an extra add-on experience for those that think they can handle being touched by our actors. We have hired the best scarers in Utah to give you an experience you will never forget! If you don’t think it was worth the upgrade, you get your add-on cost back at the end. This experience is so intense you MUST sign a waiver to participate. You WILL be touched! You will be grabbed (appropriately)! So do not do this upgrade if you do not think you can handle it! Each Hands on Horror™ victim is specially designated by a glowing object on their person so that our creatures know which victims have signed the waiver!

QUESTION: Do I have to do Hands on Horror™?
ANSWER: No. Hands on Horror™ is strictly optional. No one has to participate. It is up to each person to decide if they feel like they can handle the intensity and if they wish to pay for the special upgrade.

QUESTION: How old do I have to be to participate in Hands on Horror™?
ANSWER: You must be 18 or older OR be with a parent or guardian (who is over 18) and can sign the waiver for you. This applies to both levels of Hands on Horror™ (Regular and X-Scream™).

QUESTION: What is the X-Scream™ level of Hands On Horror™?
ANSWER: X-Scream Hands On Horror™ is an even more intense level of actor interaction. Some of our actors have been trained to give you a “special” level of Hands On treatment. You will get extra attention from them in many different ways. Castle of Chaos prides itself on being Utah’s most interactive haunt and the X-Scream™ level of Hands On Horror™ ensures that you will be the center of attention for these professional actors. You will NOT (of course) be harmed or handled inappropriately, but anything else is fair game. You never know what will happen in the darkness when you’re all alone! Know that you may be separated from your group, so remove your glow necklace if it becomes too intense for you!

QUESTION: How can I volunteer with Castle of Chaos™ Haunted Houses?
ANSWER: Just visit our “Join Us” page and fill out the contact form. We will email you back and get you all the information you need. You must be at least 14 years old to volunteer with Castle of Chaos™.